Frequently Asked Questions

Creating an account is easy! Click the "Register" button in the top right corner of the homepage. You can sign up using your email address or connect with Google. Fill in your username, email, and password, then verify your email address. Once verified, you can start uploading and sharing your creative content!

Awerta supports four types of creative content: • Music Tracks - Upload your original songs and compositions (MP3, WAV, FLAC) • Photos - Share your photography work (JPEG, PNG, WebP) • Videos - Showcase video content and films (MP4, WebM) • Books - Publish e-books and written work (PDF, EPUB) All content must be your original work or you must have the rights to share it.

Yes! Creating an account and uploading content is completely free. You can share unlimited photos, videos, tracks, and books without any upfront costs. Awerta only takes a small commission when you sell your content. There are no monthly fees or hidden charges for creators.

Upload limits vary by content type: • Music Tracks: Up to 50 MB per file • Photos: Up to 20 MB per file • Videos: Up to 500 MB per file • Books: Up to 50 MB per file We recommend optimizing your files for web without sacrificing quality. If you need higher limits, please contact us at awertainfo@gmail.com.

When uploading content, you'll see fields for: • Title - Give your work a descriptive name • Description - Provide context and details • Tags - Add relevant keywords (separate with commas) • Category - Select the appropriate genre or category • Location - Add where the content was created (optional) Good metadata helps users discover your content through search and recommendations.

No. You must own the rights to all content you upload, or have explicit permission from the copyright holder. This includes: • Music - No cover songs or samples without licenses • Photos - No trademarked logos or copyrighted artwork • Videos - No clips from movies, TV shows, or other creators • Books - No plagiarized or copied text Violating copyright can result in content removal and account suspension. If you believe your copyright has been infringed, contact us at awertainfo@gmail.com.

To sell your content: 1. Upload your content as usual 2. Check the "For Sale" option 3. Set your price (minimum $0.99) 4. Choose whether to allow downloads 5. Publish your content You can also offer content for free to build your audience. You can change prices anytime through the edit page. Awerta takes a commission on each sale to maintain the platform.

Awerta charges a commission to maintain and improve the platform: • Music Tracks: 15% commission • Photos: 20% commission • Videos: 15% commission • Books: 20% commission You keep the majority of your earnings! Payment processing fees (approximately 2.9% + $0.30) are also deducted. We believe in fair compensation for creators while keeping the platform sustainable.

Earnings from sales are added to your account balance immediately. To receive a payout: 1. Go to your Account Settings > Payments 2. Add your payment method (PayPal, bank transfer, etc.) 3. Request a payout once you reach the minimum threshold ($50) 4. Payouts are processed within 5-7 business days You can track your earnings, sales, and payout history in your dashboard. Note: You are responsible for any applicable taxes on your earnings.

You can control who sees your content: • Public - Visible to everyone (default) • Unlisted - Only people with the direct link can view • Private - Only you can see it To change visibility, edit your content and select the appropriate privacy option. You can also mark content as NSFW (Not Safe For Work) which adds an age restriction warning.

To delete your account: 1. Go to Settings > Account Settings 2. Scroll to the bottom and click "Delete Account" 3. Confirm your decision 4. Your account and all content will be permanently deleted within 30 days Note: This action cannot be undone. All your content, followers, and earnings history will be permanently removed. Make sure to withdraw any remaining balance before deleting your account.

We take your privacy seriously and implement multiple security measures: • SSL/TLS encryption for all data transmission • Secure password hashing (never stored in plain text) • Two-factor authentication (2FA) available • Regular security audits and updates • Secure payment processing (we don't store credit card details) Read our full Privacy Policy at /pages/privacy-policy for more details. We never sell your personal information to third parties.

Awerta uses a smart recommendation system to help users discover content: • Similar content based on tags and categories • Personalized recommendations based on your likes and views • Trending content from popular creators • New uploads from creators you follow To improve your content's visibility, use relevant tags, complete descriptions, and engage with the community. Quality content with good engagement gets promoted more.

Yes! You can create playlists to organize content: • Music Playlists - Combine multiple tracks • Photo Collections - Group related photos • Video Playlists - Series or related videos • Book Collections - Organize book series Go to your profile and click "Create Playlist". Add content from any creator (including yourself). Playlists can be public or private and help showcase your taste or curate content for your audience.

Engage with the Awerta community: • Like - Show appreciation for content (heart icon) • Comment - Leave feedback and start discussions • Follow - Subscribe to a creator to see their new content • Share - Spread content on social media or copy the link Engagement helps creators understand what works and improves content visibility. Be respectful and constructive in comments - harassment and spam are not tolerated.

If you're having upload issues, try these solutions: 1. Check your internet connection (stable, not mobile data) 2. Ensure your file meets size limits and format requirements 3. Try a different browser (Chrome, Firefox, Safari) 4. Clear your browser cache and cookies 5. Compress your file if it's very large 6. Try uploading during off-peak hours If problems persist, contact support at awertainfo@gmail.com with details about your issue, file type, and size.

To reset your password: 1. Click "Login" and then "Forgot Password?" 2. Enter your registered email address 3. Check your email for a password reset link 4. Click the link (valid for 60 minutes) 5. Create a new strong password 6. Log in with your new password If you don't receive the email, check your spam folder. If you still have issues, contact us at awertainfo@gmail.com.

Help keep Awerta safe by reporting violations: • Click the three-dot menu (⋯) on any content • Select "Report" • Choose the reason (copyright, spam, harassment, etc.) • Provide additional details • Submit the report Our moderation team reviews reports within 24-48 hours. Repeat offenders face suspension or permanent bans. For urgent issues, email awertainfo@gmail.com directly.